State Farm® Insurance Agent Kynan Massie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dustin Hooker
March 24, 2025
"Great people and great service. Over the weekend my vehicle was broken into with the window being knocked out. Joe Marshall took care of the claim immediately and got me set up with safelite. Highly recommend Kynan Massie State Farm!"
"Dustin, thank you for the kind words. Glad we were able to take care of your needs and we’ll continue to be there for any future situations. Please feel free to reach out anytime! "
Noah Boles
June 28, 2024
"Joe and Kynan are great agents helping you get the best rate possible with the best coverage for your car. I had someone recently hit my car and run and they both were able to assist me not only in filing the claim but making sure every step of the process was smooth and when I ran into a little trouble with claims they called over and fixed the issue. They really do look out for their customers. 10/10 would recommend them to anyone looking for a great customer service."
"Noah, thank you for the awesome review! We appreciate you and your business! Reach out to us anytime. "
Alexandria Jade
June 6, 2024
"10/10, wouldn’t recommend anywhere but here! and Joe is the absolute best :))"
"Hey Alexandria! We sincerely appreciate you taking the time to leave us a review. Thank you!"
Paulino Rodriguez
May 31, 2024
"Always a great place to do business with fast and easy service! And a huge shoutout to Joe Marshall hands down the best person to work with handled my request in a timely manner. And also gives back to his customers and community. Overall great guy!"
"Paulino, thank you for your positive feedback! We appreciate your kind words and that you had a great experience. Thanks again!"
Angie Vernon
December 13, 2023
"Good"
"Angie, We are very grateful for your review, although you did not mention your experience. Your opinion matters a lot to us as we are continually striving to improve our service. If you could contact us to let us know what we could do to improve your experience. Thank you!"
M. LuCan Hughes
December 7, 2023
"I have stuck with this agency through all my moves across NC and the US and they are the best!! They speak to you with respect as well as keep you informed with everything along the way. Special shout out to Joe, for always been available to talk with and through things when any unforeseen incidents arise! The staff is very knowledgeable, very kind and beyond awesome!! I will continue being represented by them and the state farm family!"
"Thank you for the great review! Your feedback is extremely important to us. We appreciate you and your business."
Bobbi Beane
December 6, 2023
"Kynan and his staff are very professional. The customer service has been phenomenal. Thank you all for everything you do, we greatly appreciate each of you!"
"Bobbi, thank you for taking the time to leave us a review. We appreciate you and your business. "
Callie Rothrock
November 29, 2023
"Truly the best! I am grateful to have an insurance company on my side that I can trust with my present/ future needs. I would recommend them to anyone. Joe at this office is always a call away for me & my family’s needs."
"Hey Callie, thank you for the awesome review! We appreciate you and your business!"
Kyson Massie
November 4, 2023
"10/10 would recommend"
"Thanks bud for the awesome review!"
Brennan
July 17, 2023
"The best insurance office in Mount Airy, NC offering incredible customer service and excellent product knowledge! They do their due diligence in order to provide the best for their customers!"
"Brennan, thank you so much for your positive feedback! We appreciate your kind words and that you had a great experience with us. Thanks again! "
Jman S
March 6, 2023
"Very fast, thank you for your quickness"
"Hey Jman, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us!"
Teressa Popp
February 13, 2023
"Very friendly and knowledgeable"
"Thank you for your review! We enjoyed meeting you and look forward to working with you. Don’t hesitate to let us know if you were to need anything!"
Lisa Smith
January 23, 2023
"Friendly and helpful"
"Hey Lisa! We sincerely appreciate you taking the time to leave us a review. Thank you!"
renee Manning
November 17, 2022
"Always helpful and very friendly staff."
"Renee, thank you for taking the time to leave us a review. We continuously work to create a great customer experience. Thanks again!"
Brian Gunnell
May 6, 2022
"Thanks for saving me money on my insurance!"
"Thank you for trusting us to insure you needs, Brian! Let us know if there is ever anything we can do for you."
Diane Hawks
February 9, 2022
"Been with this company for several years. Always helpful and friendly."
"Thank you for your review and kind words, Diane! We look forward to continuing our relationship. Have a great evening!"
Byrde P.
February 4, 2022
"GREAT."
"Thank you for taking the time to leave a review, Jamie! Let us know if there is anything we can ever help you with. Have a great weekend!"
Matthew Rapuano
January 21, 2022
"This Agent is on top of making sure the customer service is on point you can really count on them ."
"Thank you for taking the time to leave us a review, Matt. It's our honor to serve you and we appreciate your patience and kindness through the process. As always, don't hesitate to reach out to us. Be safe!"
Marlowe Omilian
January 16, 2022
"Specifically dealing with Joe Marshall at Kynan Massie State Farm has truly been a pleasure. He is incredibly on top of ensuring a fantastic customer experience. Thanks Joe!"
"Thank you for taking the time to leave us such a kind review, Mo. We are happy that you were so pleased with your experience. Please don't hesitate to reach out if you need anything."
Lourdes D L T
January 10, 2022
"Great customer service. 👌"
"Thank you for taking the time to leave us a review! We greatly appreciate your support. Please don't hesitate to reach out to us in the future. Have a great day!"
Steven Combs
December 10, 2021
"This is the best insurance company I have ever dealt with. Kynan and Joe are the coolest down to earth people you will ever meet. The prices beat all the big name insurance companies."
"Thank you for such a kind review, Steven! We are thankful for the opportunity to help insure what's important to you. Please don't hesitate to reach out if you need anything!"
Anna Howard
September 24, 2021
"They were extremely helpful and patient with helping me through an unexpected insurance issue and even got me on a better plan than what I had previously!"
"Thank you so much for taking the time to leave us a review! It was a pleasure working with you on your plan to better insure you for life's unexpected events. Please don't hesitate to call us or come by the office if we can help you with anything at all."
Paul Hutchens
September 23, 2021
"Kynan and his team work with me to get my insurance needs taken care of. They not only increased my coverage astronomically but my rate was almost the same as what I was paying with lower coverage through another company. Thank you for talking with me about what I needed. So much better than trying to use an online company that I have to jump through hoops to contact someone."
"Thank you for taking the time to leave our office a review, Paul. It was a pleasure working with you and your family to protect your insurance needs. Please don't hesitate to call or come by the office if you need anything at all."
becky hubbard
September 23, 2021
"Professional staff and wouldn't have any other agent kynan massey is the best and he is kind and knowledgeable"
"Thank you for taking the time to leave a review, Becky. I greatly appreciate your kind words and support. Please don't hesitate to call or stop by if you need anything at all."
Angela Eldridge
June 5, 2021
"I stop by but they were open yet. But if they are like any of the other state farm persons you will find great pressional service with a smile. They will help you find the best deals."
"Angela, thank you for your review. Our goal is to provide the best service possible. Please do not hesitate to reach out to us anytime."